windows_are_us_contact_info

Working With You

Our expertise provides our valued clients with bespoke design ideas in wood, aluminium and UPVC, by creating and installing extensive an range of high performance products, from windows and doors, to bespoke living spaces.

Here at Windows Are Us customer satisfaction is of the utmost importance to us, our family run business prides itself on the quality of its products, the experience of our employees and excellent customer care.

Design Consultation at Windows Are Us provides an opportunity to sit down with one of our highly experience and knowledgeable representative, to assist you in making the right decision for you and your home.

Whether its, composite, windows or bespoke living you are looking for you can be assured that all products are quality tested to maintain high levels of structural integrity and thermal efficiency. You really can rely on us.

WORKING WITH YOU

The Design Consultation

When our design consultant comes to see you, they will work closely with you to discuss budgets and gage exactly what it is that you want to achieve. We are here to help in this process, and our vast knowledge and experience will offer insight and design ideas that you may not have considered until now.

Once we have discussed the exact design and styles you want to achieve, we will then provide formal quotations and presentation drawings. this entire process is very relaxed and completely free of charge.

Placement of the Order

When you are absolutely happy with your designs, the order will then be placed with us and we will produce a formal contract highlighting exactly what will be included.

This will show the conditions of sale to which you will receive a copy as will the installations department to insure that both parties are clear as to what is to be produced and installed

Site Survey

The next stage is to arrange a full site survey where we will take full and detailed measurements for manufacture and to highlight all possible points of difficulty so that our installation teams are fully aware before they arrive on site. Our surveyors are vastly knowledgeable and they will be happy to answer any installation related questions that you may have, but you can be sure that you are in safe hands and we will take care of everything for you.

Manufacture & Installation Dates

All survey details will be entered into our systems and products will be sent for manufacture, integrated drawing software will product detailed specifications highlighting glass sizes and tolerances so that the glazing manufacture can also get underway.

Whilst the products, whether it be wood, aluminium or PVCu are being manufactured, an insulation date will be given from a member of our customer service department. We will be in constant contact with you to insure that if any scheduling should need tweaking due to anything occurring during building work, we can give as much notice as possible.

Product Installation

Our highly skilled installers will arrive onsiught on the schedueled installation date, they will then erect or fit your chosen product efficiently and with a high level of craftsmanship as all of our installers have over 30 years experience within this field.

All installations have scheduled start and completion dates, but if the need should arise for us to take a little longer to insure that everything is just right then we will do, as we need to insure that everything is perfect.

All you need to do then is relax and enjoy your new windows and doors, orangery or bespoke living space, or any other of our high performance products that you have chosen to have installed

Want to see more?

Visit our installation gallery to view some of our recent installations